internet

Redesigning social media platforms to reduce ‘FoMO’

Fear of missing out, or FoMO, is commonly described as that anxious feeling you get when you think other people might be having a good time without you. Excessive FoMO is closely related to symptoms of behavioural addiction. It often leads to undesirable behaviour such as the constant checking of social media, even in an inappropriate context, […]

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How Cloud Helpdesks Give A Better Customer Experience

Why businesses are adopting Cloud Helpdesk Software to streamline ticket management workflows and improve overall customer experience. Running a business is a challenging task, to begin with. But when you get down to it, you see there are plenty of other sub-tasks, some more important than others, that can prove to be quite tricky as

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